Solace Financial employs cutting-edge technology to streamline the workflow. Our default servicing system, Solace Mortgage Collector, integrates with our system of records, LOANS!, and third-party data. Both Solace Mortgage Collector and LOANS! are SQL-server based and update in real time for immediate access to relevant data. Solace employs a highly- skilled Information Technology department to ensure the smooth execution of our systems.

Customer approvals can be programmed into Solace Mortgage Collector’s workflow to ensure compliance. Solace Mortgage Collector is a workflow-based default servicing system that automatically routes necessary tasks to the appropriate departments.

Solace Financial, LLC, is SSAE 16 Type II and ISO 27001/27002 Certified Compliant.

Disaster recovery system is implemented and handled by SunGard in a 300-seat call center.